Shipping Policy

We work with trusted fulfillment partners worldwide to bring you cool room products at great prices. Most orders are processed and dispatched within 1–2 business days.

Delivery Times International orders typically arrive within 7–12 business days, depending on your location and local customs processing.

Tracking You’ll receive a tracking number via email as soon as your order ships so you can follow its journey to your door.

Customs & Duties International shipments may be subject to import duties, taxes, or customs fees charged by your country. These are the responsibility of the buyer and are not included in the product or shipping price.

Delivery Delays While we do our best to meet our delivery estimates, occasional delays can happen due to customs, weather, or carrier issues. If your order hasn’t arrived within 20 business days, please contact us and we’ll look into it right away.

Questions? Reach out to our support team — we’re happy to help.